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From how to upload your photo to bulk event pricing, shipping times and food safety. If you cannot find your answer here, just email us -- we reply fast.

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Getting started

5 questions
What is an Imagipop?
An Imagipop is a custom lollipop with your photo, logo or artwork printed on it using FDA-compliant edible ink. You upload your image using our online creator tool, pick a lollipop colour and quantity, pay through PayPal, and we print, wrap and ship them to you within 3 to 5 business days.
What kind of photos work best?
Clear, well-lit photos where the subject fills the frame work best. Faces, pets, logos and simple artwork all print beautifully. Blurry, very dark or low-resolution images produce lower-quality results. We accept JPG, PNG and HEIC files up to 20MB. If you are unsure about your photo, email it to hello@imagipop.com before ordering and we will give you an honest assessment.
How does the ordering process work?
Three steps. First, pick your lollipop colour from our creator tool. Second, upload and crop your photo -- our tool lets you preview exactly how it will look. Third, choose your quantity and check out via PayPal. Once payment clears, we print, individually wrap each pop, and ship within 3 to 5 business days.
What is the minimum order?
The minimum order is 9 lollipops -- one printed sheet -- at $8 per pop. Orders are placed in multiples of 9 because each frosting sheet prints exactly 9 circles. Ordering fewer would waste most of a sheet and cost you more per pop. Bulk pricing starts at 90 pops at $7 each.
What size are the lollipops?
Imagipops are approximately 2.75 inches in diameter -- a generous size that gives your image plenty of room to show up clearly. Each lollipop comes with a standard stick and is individually wrapped and sealed.

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Flavours and colours

6 questions
Which lollipop colour gives the best photo print?
White opaque lollipops give the most accurate and vibrant colour reproduction because edible ink works best against a white base -- exactly like any inkjet printer. All colours accept the print, but white gives the crispest, most detailed result. It is our bestseller for good reason. See our flavors page for all options.
What is the difference between opaque and clear lollipops?
Opaque lollipops are solid colour and give the clearest, most vibrant photo prints. Clear lollipops are translucent -- light passes through them giving a stained-glass effect. Images on clear pops have a unique, artistic quality where lighter areas in the photo reveal the candy colour beneath. We will show you a preview before printing.
What flavours are available?
Each colour has a matching flavour. Hot Pink is bubblegum, Orange is orange, Blue is blue raspberry, Cherry Red is cherry, Green is green apple, White is toasted marshmallow (our bestseller), Black is black cherry with a hint of anise (handmade in-house), Purple is grape, and Yellow is lemon. Clear lollipops are available in purple, green, yellow, orange, blue, pink and red. See the full flavors page for details.
What flavour is the black lollipop?
The black lollipop is black cherry with a hint of anise, handmade in-house using activated charcoal and black gel food colouring. It is our most dramatic pop -- a regular request for Halloween, goth-themed weddings and corporate events that want to stand out. Please allow an extra 24 hours for black pop orders.
Can I order multiple colours in the same order?
Yes. You can use different candy colours across sheets in the same order. You can also request a mixed colour sheet where each of the 9 pops in a sheet is a different colour -- just include your preferred colour mix in the notes at checkout and we will sort it for you at no extra charge.
Do dark lollipops print photos well?
Dark colours like black and purple can still receive your image, but very light areas in the design may appear more muted against a dark background. For the most accurate photo reproduction, choose a lighter colour. For bold logos and high-contrast artwork, dark pops can look dramatic and striking.
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Ordering

5 questions
What photo formats are accepted?
We accept JPG, PNG and HEIC files up to 20MB. For the crispest edible image print, use the highest resolution version of your photo available. Our creator tool lets you crop and preview the image before adding to cart.
Can I mix different photos in one order?
Yes. Each sheet of 9 prints one image, but you can use a different photo on each sheet within the same order. To do this, add your first batch to the cart, then change your photo and add the next batch. The cart supports multiple line items so you can mix freely within a single checkout.
Can I use a logo or artwork instead of a photo?
Yes. We print logos, product artwork, illustrations and any image you supply as a JPG or PNG. Corporate clients regularly order branded lollipops with their company logo for events and trade shows. White opaque lollipops give the sharpest logo colour reproduction.
How does pricing work?
Standard orders are $8 per pop for 9 to 89 pops. Volume pricing starts at 90 pops at $7 each. Large bulk orders of 180 or more pops are $6.50 each. All orders are placed in multiples of 9. Payment is through PayPal -- we do not store any card details.
Can I see what my pop will look like before I order?
Yes -- our creator tool shows a live preview of your cropped image on the lollipop before you add to cart. You can also switch between colours to see how your image looks on different lollipop backgrounds. If you are still unsure, email your photo to hello@imagipop.com and we will give you an honest opinion.
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Bulk and events

5 questions
What is the minimum for a bulk order?
Our bulk program starts at 90 lollipops -- 10 printed sheets of 9 pops each -- at $7 per pop. Orders of 180 or more qualify for our large bulk rate of $6.50 per pop. For orders of 9 to 89 pops, use our standard creator tool at $8 per pop. See the bulk orders page for full details.
How far in advance should I order for a wedding or event?
We recommend ordering at least 2 to 3 weeks before your event date. Standard production and shipping takes 3 to 5 business days. For large orders of 180 or more pops, allow 3 to 4 weeks. If you are working to a tight deadline, contact us first and we will confirm what is possible.
Can you print our company logo for a corporate event?
Absolutely. We print logos, product artwork, headshots and brand graphics. White opaque lollipops give the sharpest logo colour reproduction. Submit your file as a JPG or PNG at the highest resolution available. For large corporate orders, email events@imagipop.com for a dedicated quote.
Is there a discount for very large orders?
The large bulk rate of $6.50 per pop applies at 180 or more pops. For very large orders of 500 or more pops, email us at events@imagipop.com for a custom quote -- we can often accommodate further savings at that volume.
How are bulk orders packaged for events?
Every lollipop is individually wrapped and sealed before shipping. Bulk orders are packed carefully for transit. If you need custom display packaging, ribbon tying or event-ready gift bags, contact us before placing your order and we will discuss what is possible.
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Shipping and delivery

4 questions
How long does shipping take?
Standard orders ship within 3 to 5 business days after payment clears. Rush shipping may be available for US addresses -- contact us if you have a deadline and we will do our best to accommodate it.
Do you ship to Canada and Mexico?
Yes. We ship to the US, Canada and Mexico. US domestic orders arrive in 3 to 5 business days after shipping. Canadian and Mexican orders take longer and may be subject to customs processing delays. Contact us for a shipping quote on large international orders.
Will I receive a tracking number?
Yes. Once your order ships you will receive a tracking number by email automatically. For order status questions before shipping, email us at hello@imagipop.com with your order number and we will get back to you promptly.
When should I order if I have an event date?
For standard orders, we recommend ordering at least 10 to 14 days before your event date to allow for production (3 to 5 days) plus transit time. For bulk orders of 90 or more pops, allow 2 to 3 weeks. For 180 or more pops, allow 3 to 4 weeks. If your date is tight, email us first.

Food safety

4 questions
Are Imagipops safe to eat?
Yes. All edible inks and frosting sheets used by Imagipop are FDA-compliant, gluten-free and kosher certified. The lollipop candy itself is made with standard confectionery ingredients. The edible ink is essentially food colouring -- completely safe to consume.
Are the lollipops gluten-free and kosher?
Yes. All edible inks and frosting sheets are gluten-free and kosher certified. If you have specific allergen concerns beyond gluten, please contact us before ordering and we will give you full ingredient information for your specific pop colour.
How long do Imagipops stay fresh?
Imagipops stay fresh for 4 to 6 weeks when stored individually wrapped in a cool, dry place away from direct sunlight. Do not refrigerate -- humidity causes the candy surface to become sticky and the printed image to deteriorate. Keep them in their wrappers until serving.
Are they suitable for children?
Imagipops are suitable for children old enough to safely eat lollipops. As with all hard candy on a stick, they are a choking hazard for children under 3 years of age. Always supervise young children with lollipops.

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