We’re pretty easy to reach.

Questions about an order, a large event quote, or just curious about the process — we’re real people and we respond fast. Usually faster than you expect.

However works best for you.

Email us

The best way to reach us for orders, questions, or event quotes.

hello@imagipop.com

Usually replies within 24 hours
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Order status

Once your order ships you’ll receive a tracking number by email automatically. For order changes or urgent updates, email us directly with your order number.

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Bulk & event orders

Need 45 or more pops? Events with custom branding or tight deadlines? Drop us a line and we’ll get back to you with a proper quote.

events@imagipop.com

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Follow along

See what we’re making, get pop inspo, and catch the occasional deal.

Instagram  ·  Facebook

Processing hours

Monday – Friday9am – 5pm EST
Saturday10am – 2pm EST
SundayClosed
Orders placed before 12pmSame-day processing

Things people ask us all the time.

What photo works best?
Clear, well-lit photos with a simple background print best. Faces should be well-lit and in focus. Close-ups work great. Logos and artwork also print beautifully. If your photo is blurry or very dark we’ll let you know before printing.
What are the pop colours and flavours?
We offer nine opaque colours: Hot Pink (bubblegum), Orange (orange), Blue (blue raspberry), Cherry Red (cherry), Green (green apple), White (toasted marshmallow — our bestseller), Black (black cherry), Purple (grape), and Yellow (lemon). See the full flavors page for details.
Why minimum 9 pops?
We print 9 circles per frosting sheet. Printing fewer would mean wasting most of a sheet and charging you more per pop for it. The 9-pop minimum keeps quality high and costs fair.
Can I mix different photos in one order?
Yes! Depending on your tier you can mix 3, 6, or unlimited different photos across your order. We lay them all up on the sheets and print together, so there’s no extra cost for mixing.
How long do the pops last?
Individually wrapped Imagipops typically stay fresh for 4–6 weeks. Store in a cool, dry place away from direct sunlight. They do not need refrigeration.
Is the ink safe to eat?
Absolutely. We use FDA-compliant edible ink printed onto food-safe frosting sheets. All materials are gluten-free and kosher. The ink is essentially food colouring.
How fast will my order ship?
Standard orders ship within 3–5 business days. Rush options are available for most US addresses — mention your event date when ordering and we’ll confirm if we can hit it.
Do you ship internationally?
Currently we ship within the US only. International shipping is something we’re working on — get in touch if you’re outside the US and we’ll see what we can do.

Still have questions?

Just email us. We’re fast, friendly, and genuinely excited to help.

Email us now →